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ITS To Convert Penn State WebMail to Use Penn State WebAccess
June 14, 2005

On Tuesday, June 14, 2005, Academic Services and Emerging Technologies (ASET), a unit of Information Technology Services (ITS), will convert Penn State WebMail to use Penn State WebAccess for authentication. The conversion is scheduled to occur during the regularly-scheduled maintenance window, 5:00 - 7:00 a.m. While WebMail enabled WebAccess as an authentication option in March 2005, the June 14 conversion will implement WebAccess as the only method for authentication to WebMail. For details about the March conversion, please see the previous announcement.

Whether a user reaches the WebAccess login page directly or via a protected service, the authentication process is the same. Users must enter their respective Access Account userids and passwords in order to authenticate and gain access to a particular service if they haven't already done so via another WebAccess-enrolled service. For example, a user may authenticate via Penn State WebAccess and then access services such as the Penn State Portal and Penn State WebMail without needing to authenticate again to those or any other WebAccess-enrolled services. Likewise, if a user first authenticates to the Penn State Portal and then needs to use the ITS Secure Server, he/she will not need to re-authenticate in order to do so.

If the WebAccess login page is first accessed via a protected service, the Web browser will redirect the user back to the service once he/she successfully authenticates. If the WebAccess login page is first accessed directly via https://webaccess.psu.edu/, the user will be presented with a list of WebAccess-enrolled services. Likewise, users should logout via WebAccess or the logout function provided by the service. For details, please visit the WebAccess Help Page.

For a full listing of other public services that use WebAccess, including the Penn State Portal, please visit the WebAccess Services page.

Inquiries and requests for assistance should be directed to ITS Help Desk staff at helpdesk@psu.edu.



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