Several upgrades were made during 1999-2000 to the following networking services:

• Dial-up Support Services: ASET has increased the total number of digital modems from 576 to 2,016. As a result, most of the slower speed (V.34) modems were decommissioned. On an average weekday, 68,499 calls are made to digital modems and 16,933 are made to analog modems.
• E-mail Services: To ensure that only valid Penn State e-mail is sent, the way in which outgoing mail on smtp.psu.edu is processed has been changed. Unauthorized users cannot relay e-mail via smtp.psu.edu. This service upgrade was deployed by using a new version of Web Sphere Dispatcher and the Distributed File System (DFS). ASET e-mail servers averaged 1.9 million mail transactions on an average weekday. The average message size is about 39K. On an average day, 50,781 unique users check their mail.
• Internet2 Applications to the Desktop: ASET upgraded its network infrastructure to support Internet2 (I2) Applications to the Desktop. Previously, only a small number of Computer Building workstations were able to support this type of networking. Approximately 50 percent of the connections are now I2-capable.
• LISTSERV upgrade: LISTSERV was moved from the decommissioned PSUVM to a Y2K compliant SP node (lists.psu.edu). As a result, several new features were added to LISTSERV, such as a Web page interface.
• Router Upgrade: ASET upgraded its router to provide one that is I2-capable and able to scale with new higher demand work loads.
• Server Upgrades: Servers such as smtp.psu.edu, psu.edu, www.psu.edu, www.personal.psu.edu, and www.worldcampus.psu.edu have been upgraded to newer, faster SP nodes.
• Web Services Support:Approximately 4,293 inquiries to the Webmaster mailing list, webmaster@psu.edu, were answered during 1999.
• Web space directories: 31,792 Web directories were supported on www.personal.psu.edu during 1999. As of February 15, 2000, a total of 34,249 Web directories are supported on www.personal.psu.edu.